|YOUR LPR ACCOUNT||
LPR means Lofty Purple Ray..
To create an account on Lofty Purple Ray, click here.
To sign into your LPR account, click here and enter your email address,Username and password.
If you've forget or lose your LPR password, click here and submit your email address. We'll send you a link to change your password.
After you create your LPR account and sign in, we make it easy to control your shopping experience on LPR by visiting the following sections:
|SHOPPING ON LPR||
If you're shopping on LPR and find an item you would like to save for viewing later, simply log-in and click the heart (?) on the product page to save the item to your Wishlist. When you come back to LPR later, simply visit My Favourites to view the items you saved.
We strive to make shopping online as easy and convenient as possible and one way we do this is by giving you the choice of how to pay for your order. There are some differences however:
|PAYING ON LPR||
For your convenience, LPR offer multiple payment methods. Whatever your choice, you can rest assured that LPR is working to keep your transaction safe. You can help by paying online at checkout so LPR can hold your payment temporarily and more easily refund you if things go wrong.
At checkout, you can select:
|ORDERS ON LPR||
Sign in to your LPR account and visit the Track section. From there, you can view information on all your orders.
You can track your order by visiting Track My Order and entering your order number (F############).
You can request to cancel your order online by 1) signing into your account, 2) visiting My Orders, and 3) clicking the button to cancel your order. While you may instantly cancel orders not yet shipped, please note that shipped orders may get to you before your cancellation request is processed. You nevertheless have the option of rejecting or accepting the order on delivery.
Your order should arrive within 1-10 days of order processing. You can track your order by visiting Track My Order and entering your order number (F############).
After your order is delivered, make sure your items are as described and are not defective. If you notice any significant issues please email email@example.com
You should also rate and review our product -- by doing so you can help other buyers make good buying decisions.
|CANCELLATIONS & RETURNS|